ron hoover suzuki service in lamarque.....beware!

[buoy37]

We are fortunate enough to have Bryan Evans of Evans Marine as a sponsor to our site. Call him next time. I am sure there are plenty of us that can vouch for him.

Evans Marine 281-559-2628

[michelle]

i wish the thread would have stuck around the other site longer to see what other fabulous service stories we would hear. they were actually recommended to me and the first experience w/ the tilt /trim switch was great.
for a comparison price i called finish line to see what they charged... twice. no return call, said they were busy and would get back to me.

[Funk Shoal Brutha]

They know you are a high-roller Michelle!

[buoy37]

Same Here

Sorry to hear that Michelle. I like hearing stories like these so I can avoid them. I actually contacted them to purchase something & had to leave a message. They called me back over a month later... What a joke!

Funny......

I am currently experiencing the same great level of service. About two and a half weeks ago, I called their Parts Dept to inquire on new hatch lids for my Blue Wave. I gave the partsman my hull number and a description of what I need. I gave him my call back number and my email address. I haven't heard squat!! I am an automotive partsman and if I extended a level of service like that, I would be looking for a job. Maybe the Ron Hoover parts guy will be surfing the web instead of helping his customers and come across this thread. Hopefully he willl straighten his act up.

It looks like I'll be spending my money elsewhere.

[Hogie70]

Thanks for the heads up Michelle stick with Busha...

[WestEndAngler]

Sorry to hear that Michelle. I like hearing stories like these so I can avoid them. I actually contacted them to purchase something & had to leave a message. They called me back over a month later... What a joke!

[Muddskipper]

Just one more shop shooting themselves in the foot .... sales are down at all repair shops right now...people are wanting to do less and do it themselves to save... so now you get to see who is honest and who won't have a loyal following in he next few years....

There are just to many shops to go to, to burn your customers

[michelle]

thanks glen. i posted on that other site to give folks a heads up but i think they must be a sponsor. they pulled the thread..

[txwhaler 22]

Wow Michelle !
I have a guy on 1764 west of the dog track
That can hook you up for Suzuki service!
Coastal backwater marine

[corndog]

It seems like everything on a boat cost 600 dollars these days!! what happened to a few hundred to get something looked at?

[michelle]

my tilt/trim switch went out on my boat so i dropped it off at ron hoover in lamarque. they called a few days later and it was fixed, so i swung by to pick up the boat. they had run a computer printout on it because it had a high pitched noise and i wanted to make sure it wasn't anything to worry about. i was talking to frank the tech and asked him how many hours were on the engine. the tach gauge showed about 250 but i wasn't sure how accurate those were. he looked at the report and told me it had 302 hours. he said he could do the 300 hour service the following am, so i left it with them. i assumed i was getting the 300 recommended service that's in the suzuki manual.
when i stopped by the following day, the bill was 600 dollars. i called busha in bay city, my regular mechanic and asked what he charges and what's included in a 300 hour service. 200 dollars, change lower unit oil and engine oil per owner's manual. we started going over what ron hoover recommends and it's a bit extensive. i was charged to grease trailer bearings, change water pump, 4 filters, inspect trailer lites, lower unit, etc. tons of stuff not recommended in manual. i went thru 2 managers and did get over 2 hours of labor credited. when the manager went over my computer printout, turns out the tech read the wrong line and it only had 262 hours, not the 302 as stated.
if you need service there, you may want to make sure you get everything quoted. they appear to do this service on all of their engines at 100 hour intervals. i'm sure the tech is on commission and was trying to run up the bill. the service writer stacey was really nice and they were very timely, but they put the screws to me.
michelle